Frequently asked questions

    The answers to all the top questions, helping you have a comfortable journey and time at the show, allowing you to relax and enjoy our inspirational talks and check out the newest equipment. Feel free to email This email address is being protected from spambots. You need JavaScript enabled to view it. if your query was not answered.

     

    About the event

    Tickets

    Getting there

    • How do I get to the NEC and what facilities are available?

      POSTCODE: B40 1NT

      Venue Facilities

      How to get to the NEC

      Parking Facilities

    • Car Parking at the NEC

      The NEC has numerous car parks that are more broadly categorised into North, East, South and West. All in all there are over 20,000 onsite parking spaces!

      The NEC has designated car park spaces for visitors with disabilities.

      The cost of parking in an onsite car parking space is £18.95 on the day, £13.95 if booked in advance, which you can do by clicking here.

       

    • Where can I stay nearby?

      We’ve officially partnered with EventBeds™ by NuBreed Hotels to give this year’s exhibitors and attendees access to exclusive discounts at carefully selected properties near the event.

      Save up to 30% versus booking direct, and fully flexible rates are available.

      Due to increasing demand we recommend you book asap through the EventBeds™ booking widget below

       

    • Electric Vehicle Charging

      The NEC have now installed 22 slow charging EV charging points for visitors with electric or hybrid vehicles with each the points will delivering a minimum of 3.5 k These are available on a first come first served basis.

      EV charging points are located in the below car parks when they are open:

      North Car Park 2 (2 charging points)
      East Car Park 1 (6 charging points)
      South 7 (6 charging points)
      The charge points require a type 2 connector lead. More information can be found in the NEC Charge Points User Guide

      Guaranteed Charging:
      If you would like to guarantee an EV charging point for the day, we also have eight bookable points in our Premium NEC Express 1 Car Park. Charger use fees are outlined in the user guide below and normal parking fees also apply. The charge points require a type 2 connector lead. More information can be found in the NEC Charge Points User Guide.

    • How can I travel sustainably to the show?

      When planning your travel please consider your carbon footprint:

      Carbon offsetting your travel – we are encouraging all visitors to donate £2 to offset their carbon footprint on travelling to the show

      1.Travel on public transport or actively where possible (nearest train line is Birmingham International which brings you straight into the NEC) – save ££ by booking train/coach tickets in advance

      2.If travelling by car then we encourage car sharing with others you know and/or potentially using car sharing apps like liftshare.com or blablacar.com – save ££ when you book NEC car park tickets in advance

      3.Combine 1 and 2 – have you thought about connecting with local public transport and bike hire schemes – see tfwm.org.uk for bike hire and park and ride options

    Accessibility

    • Will you have a quiet space available?

      We will have small area reserved should a visitor need a few moments away from the Show floor – to find out more about this or speak to the team contact This email address is being protected from spambots. You need JavaScript enabled to view it.

    • Can I bring my pet?

      Only support animals are allowed inside the Hall

       

    • Is the venue accessible?

      The NEC aims to be fully user-friendly for visitors with access needs. This is a quick guide to some of their facilities.